Refund Policy
Straightforward processing guidelines • BharatVista
1. Refund Processing Speed
Once a refund request is verified by our accounts coordinator in accordance with our cancellation timelines, the refund is initiated within 24 to 48 hours. It typically reflects in your bank account or UPI source within 3 to 5 business days.
2. Mode of Refund
Refunds are issued directly to the original payment source (Google Pay, PhonePe, Paytm, UPI, or Net Banking) from which the booking payment was received. We do not issue third-party cash vouchers unless specifically requested as a date credit.
3. Non-Refundable Incidents
Refunds will not be entertained in cases where:
- A guest fails to arrive at the agreed pickup point on time (No-show after the 5-minute departure grace period).
- A guest willingly leaves the tour group early midway through the itinerary.
- Dismissal from the coach due to disruptive behavior, violation of coach safety, or illegal substances.
4. Partial Inclusions Under Unforeseen Circumstances
In rare instances where an outdoor activity (such as the Sahastradhara boat ride) is suspended by local port administration due to high water discharge, BharatVista replaces the activity with local sightseeing or evening ghat temple exploration. No partial cash refunds apply for individual substituted activities.
5. Refund Helpdesk
To check refund status, quote your Booking Reference ID (BV-XXXXXX) to:
WhatsApp: +91 8109014546 • Phone: +91 7415905851